Important Things You Should Know
Frequently Asked Questions
That’s a common starting point, but their number is rarely the full story. We’ll re-estimate your damages and present a complete claim with proper documentation to help ensure you receive what you truly deserve.
We work with both residential and commercial property claims, including fire, water, storm, and structural damage. Whether it’s your home or business, we help you recover as fully as possible.
Rich personally handles every claim. You won’t be passed around to a team or call center. You’ll work directly with someone who knows your situation and cares about the outcome.
If you’re unsure, we’ll review your situation and give you a clear, honest answer. Rich only takes on claims where he’s truly needed and knows he can make a difference. It usually takes just a few minutes to understand where you stand, and we’ll walk you through your options with no pressure.
Yes. Most people don’t realize that it’s your responsibility to present the full scope of your claim. The insurance company won’t do that for you. We handle the entire process to make sure nothing is missed and everything is accounted for.
As much as you want to be. We take care of the paperwork, documentation, communication, and follow-ups so you don’t have to. You’ll always be informed, but we make it as hands-off for you as possible.
It depends. Many claims are denied due to improper handling or missing information, and that’s where we can often help. We’ll review the denial and your policy to determine if it was wrongfully denied. If it was, we can build a stronger, well-documented claim and resubmit it. If the denial was valid, we’ll let you know upfront and honestly. If your claim was underpaid, we can absolutely step in, reassess the damage, and fight to get you the full compensation you deserve.
As early as possible. We’re most effective when we’re involved from the beginning, but we can still help at any stage in the process. Don’t wait, reach out and we’ll guide you from wherever you are now.